FAQ

A 50% deposit is required for all reservations. This Deposit is Non-Refundable

We can take a credit card over the phone up to three business days before the reservation.
For the safety of our drivers, we do not accept cash on the day of the reservation.
We do not accept payment on the day of the event.

No, our insurance policy and MDOT regulation require that our drivers are initially, and randomly, drug and alcohol tested, trained, maintain excellent driving records including passenger endorsements and possess several years’ experience.

All of our vehicles are non-smoking in order to keep the vehicles smelling and looking as new as possible. Our chauffeur is happy to stop for smoke breaks at your convenience. There is a $250 non-refundable cleaning fee if someone lights up in the vehicle. If smoking continues, we reserve the right to terminate the trip without refund immediately. Thanks for understanding our need to keep our fleet smoke-free.

We follow the same rules for the use of vaporizers as we do for smoking; the use of vaporizers is prohibited in the vehicle. Our chauffeur is happy to stop for vape breaks at your convenience.

None of our buses have bathrooms, but we’re certainly willing to make a rest stop for you.

You get unlimited stops at no charge if you book for a specific time frame and are paying for the vehicle on an hourly rate, you have the use of the vehicle for the time frame you booked. Our chauffeur will take you wherever you like, stopping as often as you’d like.

Ask your chauffeur if you can do overtime. The rate for overtime in the vehicle you’ve reserved is in a binder that the chauffeur has access to and if we can, we will. There are occasions where extending your reservation is not possible:

The vehicle has another trip following yours

The chauffeur has another trip following yours

The chauffeur has run out of hours s/he can legally drive

Commercial Driver’s License holders can legally drive 10 hours on any given day. If your chauffeur has reached that limit, we will not be able to do overtime.

If you have booked a vehicle to a Detroit sporting event (Tigers, Lions, Red Wings, Pistons, etc) and you intend to make additional stops on the way, let us know in advance to ensure timely arrival to the game.

If you would like to stop to pick up more people along the way, there probably won’t be a charge unless it is out of the way and would extend the time it takes to get to or from the game. We would need to know where you’d like to stop before-hand if it is for additional guest pick-ups/drop-offs.

The consumption of alcoholic beverages in our vehicles is limited to guests who are over 21 years of age as permitted by Michigan State Law. Underage drinking is not permitted under any circumstances and will result in the trip being terminated immediately without refund.

We do not have a liquor license, so we cannot provide alcohol. You are welcome to bring alcoholic beverages into our vehicles providing that anyone who partakes of them is 21 years of age or older.

No, we do not allow Jell-O or Pudding shots or soaked gummy bears.

No, kegs are not allowed in all our vehicles.

Standard tips range is between $100-$200

You can travel to anywhere in Michigan. Our operating authority allows for unlimited intrastate travel. We do not travel outside of Michigan.

We have no hidden fees. As long as the bus is in the same condition, and you don’t go over on your time, there will be no additional charges. We let you know about everything beforehand. Pick-up and drop-off locations outside of our 40-mile service radius may incur additional fuel charges, these would be included in your quote prior to booking.

You can cancel a reservation at any time. The Deposit is not refundable. Any cancellation less than 3 day prior will be responsible for the reaming balance of the reservation.

Yes they can! We are great for all types of children events. If there are passengers under 21 years of age aboard the vehicle, there cannot be any alcohol on board.

The only bus with a stability pole is the 30 passenger party bus – Spectacle Reef.

We fall under similar rules to a school bus. Children of any age are not required to be in a car seat. The 12 passenger Excursion SUV Limo does have seat belts.

Our minimum reservation for wedding service packages are a standard 3 ½ hours in length. We do not offer reservations for less than the standard 3 ½ hours.

The standard pricing above is for locations within our 40-mile radius. If your pick-up or drop-off is outside of our radius, contact us for a custom quote. We will travel anywhere in Michigan. Areas outside of our radius incur an additional fuel surcharge depending on the distance.

The most common use of the 3 ½ hour standard wedding service is limousine/limo bus transportation for the wedding party from the ceremony to the reception with optional stops for pictures, interim partying. Additional services often include wedding guest shuttle services to transport your guests safely to the ceremony, reception, and hotel via limousine or party bus, or limousine service for the bride and groom at the end of the evening.

ICE
Cups, Napkins or Stemwear are available upon request for no additional cost.

Yes, we are fully licensed and insured.

Our chauffeurs wear classic chauffeur attire. Black dress shoes, black slacks, white or black button up shirt, tie or bow tie, and black vest or sport jacket. Your chauffeur will be presentable and professional.

Yes. All the vehicles have an auxiliary input (headphone jack) and Bluetooth. Keep your device within a moderate proximity to the stereo for optimum performance if using Bluetooth.

Now. We work on a first come, first serve basis. Saturdays fill up fast.